Quality Policy

“Kleen Test Products is determined to be the first choice of any customer needing our services.  To be the first choice, we must ensure that customers have absolute confidence in our ability to deliver quality products that fully satisfy their requirements – on time – every time.”

Producing quality products is an extension of our basic corporate values.  A commitment to excellence by every person engaged at Kleen Test Products cultivates a spirit of pride among our employees.  Quality is achieved by teamwork and continuous improvement.  Resources are allocated and focused on root cause identification and elimination.  Managerial decisions that prioritize quality performance are extended to all segments of our business.  We will never compromise product quality or the safety of our workplace.

We will achieve our goal because our Quality Policy is more than just words.  It reflects our history as a customer-focused business.  In striving to exceed our customer’s expectations, we are guided by their needs, and kept on track by listening to their feedback.  Simply stated, we treat every product we manufacture as though our family or friends will be using it.

Our Quality Policy, like our business, is driven by basic principles that we value highly.  These principles are:

• Quality means conformance to customer requirements.

• Meeting our quality objective is every employee’s responsibility.

• Customer satisfaction determines our success, and our long-term profitability is the ultimate gauge of how well we succeed in achieving it.  

• Quality and Safety are products of consistency, and they are maintained by continually striving to improve.

• True improvement comes through treating the cause of a problem rather than the symptoms.

Improving our processes at Kleen Test Products not only satisfies our customers, but achieves a more effective and profitable relationship for both.

William Ahlborn
President